Privacy Policy

Higher Venton Farm Privacy Policy

This privacy policy sets out how Higher Venton Farm and B & B uses and protects any information we collect from you when you use this website.

We collect information via email required to enable us to answer booking enquiries and to be able to give confirmation.  We ask for a telephone number, although this is for the purpose of emergency or for information you need to know regarding your booking.

We are required by legislation to collect the names of those people looking to stay with us over 16 years of age.   We will ask you to complete a registration form on arrival.
In order to comply with the 1972 order, we will require :

Full name

Nationality

However note we believe we are not required to take a British guest’s home no or address.

For all who are not British, Irish or commonwealth guests we will require:

Passport no and place of issue

Details of next destination on or before departure

We ask on our form guests to leave their vehicle registration, however this is discretionary.

We are required to keep this information for a period of 12 months.   After the 12 month period these records will be destroyed.  We understand that this information must be available for any police officer or duly authorised person to inspect at any time.

We have a visitor book you may wish to leave a comment on your stay, you must leave what detail you think fit, but remember all guests can read your comments.  We have a trip advisor site again it is to your discretionary what you write and information you decide to share on this site.

We no longer have access to a card payment machine.

The only bank details available on line are what we give to you in order for you to make a non refundable deposit to secure your booking or you may wish to pay the balance if you do not wish to settle the final invoice in cash on departure.  Therefore we have no knowledge of your bank details or any relevant password.  Our bank statement merely identifies you by the reference name you choose to give us when making a bank payment.

We have links to other web sites, whilst we feel these may be of interest to you and enhance your stay with us, you should note we do not have any control over these sites.    We advise you look at the privacy policies on other web sites once you click onto them.

We do not hold a distribution list of guests for the purpose of marketing to past or future guests.

We will not sell distribute or lease your personal data, unless we have your permission to do so.

You have the right to request a copy of the information we hold about you.

Cookies

Our website does not collect information about you apart from individual email.